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Razer return policy

Razer.com orders can be returned within 14 calendar days of receiving the item, if the item is eligible and matches the original order.

14days from delivery
Refund
Refund of the amount paid, excluding the original shipping charges; processing can take up to 14 business days after receipt.
Cost to return
Pre-paid return label available via START MY RETURN; if you ship with your own carrier, you pay return shipping.

Sale and final-sale items

  • Final sale: Gift cards
  • Final sale: Skins and customs (personalized products)
  • Final sale: Razer products bought from other retailers (follow that retailer's policy)
  • Final sale: Items returned without an RMA
  • Final sale: Razer Silver transactions (final and irreversible)
  • Final sale: RESPAWN and related products (separate policy)

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
14 days from delivery
Cost to return
Pre-paid return label available via START MY RETURN; if you ship with your own carrier, you pay return shipping.

Bought something from Razer?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Razer?

14 days, counted from the day it's delivered.

Does Razer charge for returns?

Pre-paid return label available via START MY RETURN; if you ship with your own carrier, you pay return shipping.

How does Razer refund a return?

Refund of the amount paid, excluding the original shipping charges; processing can take up to 14 business days after receipt.

Can I return sale or final-sale items to Razer?

These can't be returned: Gift cards; Skins and customs (personalized products); Razer products bought from other retailers (follow that retailer's policy); Items returned without an RMA; Razer Silver transactions (final and irreversible); RESPAWN and related products (separate policy).

Is Razer's return policy different in Canada?

In Canada: 14 days to return it. Cost to return: Pre-paid return label available via START MY RETURN; if you ship with your own carrier, you pay return shipping. (Not confirmed on the store's site.)

How do I know if my Razer order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Razer's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.