Stores / Salomon
Salomon return policy
Salomon.com accepts returns of unworn, undamaged items in original packaging within 45 days of delivery, using a prepaid label.
- Refund
- Not specified in the help article excerpt I reviewed
- Cost to return
- Free for most orders, using the shipping label Salomon provides
Sale and final-sale items
- Final sale: Raffle purchases made through partner EQL
- Final sale: VIP, Shop-Pro, Operative and employee orders (not eligible for return)
- Final sale: Amer Sports Pro-Club members and employees (not eligible for returns)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 45 days from delivery
- Cost to return
- Free for most orders, using the shipping label Salomon provides
Bought something from Salomon?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Salomon?
45 days, counted from the day it's delivered.
Does Salomon charge for returns?
Free for most orders, using the shipping label Salomon provides
How does Salomon refund a return?
Not specified in the help article excerpt I reviewed
Can I return sale or final-sale items to Salomon?
These can't be returned: Raffle purchases made through partner EQL; VIP, Shop-Pro, Operative and employee orders (not eligible for return); Amer Sports Pro-Club members and employees (not eligible for returns).
Is Salomon's return policy different in Canada?
In Canada: 45 days to return it. Cost to return: Free for most orders, using the shipping label Salomon provides. (Not confirmed on the store's site.)
How do I know if my Salomon order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Salomon's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.