Stores / Sandro
Sandro return policy
Return within 30 days of the shipment date with the prepaid label.
- Refund
- Original payment method
- Cost to return
- $8 deducted for mail returns
Sale and final-sale items
- Final sale: Items marked Final Sale
Good to know
- Size exchanges within 30 days of shipping
- Not at outlets or department-store counters
US vs Canada
Checked on Sandro's Canada site.
- Window
- 30 days from shipping
- Cost to return
- $10 for mail returns (FedEx); free in Sandro stores
Bought something from Sandro?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Sandro?
30 days, counted from the day it ships.
Does Sandro charge for returns?
$8 deducted for mail returns
How does Sandro refund a return?
Original payment method
Can I return sale or final-sale items to Sandro?
These can't be returned: Items marked Final Sale.
Is Sandro's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $10 for mail returns (FedEx); free in Sandro stores.
How do I know if my Sandro order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Sandro's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.