Stores / Simons
Simons return policy
Regular-price items: 30 days from receiving your order. Sale items: 10 days.
- Refund
- Original payment method
- Cost to return
- C$9.99 + tax per return request for non-members; free for members
Sale and final-sale items
- Simons sale items must be returned within 10 days.
Good to know
- Members get 45–60 days on regular-price items
- Online requests under C$10 aren't accepted
Canada vs US
Not confirmed: Simons' returns page didn't show whether US orders are accepted.
- Window
- 30 days from delivery
- Cost to return
- C$9.99 + tax per return request for non-members; free for members
Bought something from Simons?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Simons?
30 days, counted from the day it's delivered.
Does Simons charge for returns?
C$9.99 + tax per return request for non-members; free for members
How does Simons refund a return?
Original payment method
Can I return sale or final-sale items to Simons?
Simons sale items must be returned within 10 days.
Is Simons's return policy different in the US?
In the US: 30 days to return it. Cost to return: C$9.99 + tax per return request for non-members; free for members. (Not confirmed on the store's site.)
How do I know if my Simons order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Simons's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.