Stores / St Soleil

St Soleil return policy

Refund or store credit if you contact the store within 5 business days of delivery; returns must be approved and shipped back within 10 business days.

5days from delivery
Refund
Refund or store credit
Cost to return
Customer pays return shipping; $3 USD or 1% restocking fee for change-of-mind returns; free if item is damaged or incorrect

Sale and final-sale items

  • Final sale: Sale items
  • Final sale: Custom order items

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
5 days from delivery
Cost to return
Customer pays return shipping; $3 USD or 1% restocking fee for change-of-mind returns; free if item is damaged or incorrect

Bought something from St Soleil?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to St Soleil?

5 days, counted from the day it's delivered.

Does St Soleil charge for returns?

Customer pays return shipping; $3 USD or 1% restocking fee for change-of-mind returns; free if item is damaged or incorrect

How does St Soleil refund a return?

Refund or store credit

Can I return sale or final-sale items to St Soleil?

These can't be returned: Sale items; Custom order items.

Is St Soleil's return policy different in Canada?

In Canada: 5 days to return it. Cost to return: Customer pays return shipping; $3 USD or 1% restocking fee for change-of-mind returns; free if item is damaged or incorrect. (Not confirmed on the store's site.)

How do I know if my St Soleil order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: St Soleil's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.