Stores / Steve Madden
Steve Madden return policy
Return unworn merchandise within 30 days of delivery; ship within 7 days of getting the label.
- Refund
- Original payment method (store returns may be store credit)
- Cost to return
- $6.95 per order by mail; free at US Steve Madden stores
Sale and final-sale items
- Final sale: Clearance items (price ending in .99)
- Final sale: Earrings
- Final sale: Items labeled Final Sale
Good to know
- Handbags, clothing and accessories need original tags.
US vs Canada
Checked on Steve Madden's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Return fee deducted (see stevemadden.ca)
Bought something from Steve Madden?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Steve Madden?
30 days, counted from the day it's delivered.
Does Steve Madden charge for returns?
$6.95 per order by mail; free at US Steve Madden stores
How does Steve Madden refund a return?
Original payment method (store returns may be store credit)
Can I return sale or final-sale items to Steve Madden?
These can't be returned: Clearance items (price ending in .99); Earrings; Items labeled Final Sale.
Is Steve Madden's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Return fee deducted (see stevemadden.ca).
How do I know if my Steve Madden order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Steve Madden's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.