Stores / STIHL
STIHL return policy
Select serial-numbered STIHL products can be returned to the selling dealer within seven days of purchase for a refund or exchange.
- Refund
- Refund including taxes, or exchange, through the selling dealer
- Cost to return
- Customer pays return shipping, except for damaged or defective products, which get a prepaid STIHL label
US vs Canada
STIHL doesn't sell online in Canada.
Bought something from STIHL?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to STIHL?
7 days, counted from your order date.
Does STIHL charge for returns?
Customer pays return shipping, except for damaged or defective products, which get a prepaid STIHL label
How does STIHL refund a return?
Refund including taxes, or exchange, through the selling dealer
Can I return sale or final-sale items to STIHL?
STIHL's policy doesn't list any final-sale items.
How do I know if my STIHL order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: STIHL's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.