14days from delivery
- Refund
- Original payment method (store-credit purchases back as credit)
- Cost to return
- $3.99 restocking fee per item
Sale and final-sale items
- Final sale: Final sale items
Good to know
- Original shipping isn't refunded.
US vs Canada
Checked on thredUP's Canada site.
- Window
- 14 days from delivery
- Cost to return
- Buy your own return label and mail it to ThredUp
Bought something from thredUP?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to thredUP?
14 days, counted from the day it's delivered.
Does thredUP charge for returns?
$3.99 restocking fee per item
How does thredUP refund a return?
Original payment method (store-credit purchases back as credit)
Can I return sale or final-sale items to thredUP?
These can't be returned: Final sale items.
Is thredUP's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Buy your own return label and mail it to ThredUp.
How do I know if my thredUP order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: thredUP's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.