Stores / Thule
Thule return policy
Thule.com orders can be returned within 30 days of delivery for a refund if the items are new, in original packaging, with all accessories, and not in an excluded category.
- Refund
- Sent to the original card or debit card within 5-10 business days after the return arrives and is processed (3-5 business days).
- Cost to return
- Free; Thule provides a prepaid FedEx label for thule.com returns, but original shipping charges are not refunded.
Sale and final-sale items
- Final sale: Sale section orders
- Final sale: Pro Deal and discount orders (unless otherwise stated)
- Final sale: Cargo boxes and bike travel cases
- Final sale: Rooftop tents and awnings
- Final sale: Spare parts, keys, and locks
- Final sale: Thule Universal Steel Rack
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free; Thule provides a prepaid FedEx label for thule.com returns, but original shipping charges are not refunded.
Bought something from Thule?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Thule?
30 days, counted from the day it's delivered.
Does Thule charge for returns?
Free; Thule provides a prepaid FedEx label for thule.com returns, but original shipping charges are not refunded.
How does Thule refund a return?
Sent to the original card or debit card within 5-10 business days after the return arrives and is processed (3-5 business days).
Can I return sale or final-sale items to Thule?
These can't be returned: Sale section orders; Pro Deal and discount orders (unless otherwise stated); Cargo boxes and bike travel cases; Rooftop tents and awnings; Spare parts, keys, and locks; Thule Universal Steel Rack.
Is Thule's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free; Thule provides a prepaid FedEx label for thule.com returns, but original shipping charges are not refunded. (Not confirmed on the store's site.)
How do I know if my Thule order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Thule's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.