Stores / YOOX
YOOX return policy
Notify YOOX and hand the items to the courier within 60 days of receiving them, unworn with the tag and seal attached.
- Refund
- Original payment method, minus shipping fees
- Cost to return
- Free with the UPS label from the original shipment
US vs Canada
Checked on YOOX's Canada site.
- Window
- 60 days from delivery
- Cost to return
- $5 restocking fee per item with the UPS label
Bought something from YOOX?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to YOOX?
60 days, counted from the day it's delivered.
Does YOOX charge for returns?
Free with the UPS label from the original shipment
How does YOOX refund a return?
Original payment method, minus shipping fees
Can I return sale or final-sale items to YOOX?
YOOX's policy doesn't list any final-sale items.
Is YOOX's return policy different in Canada?
In Canada: 60 days to return it. Cost to return: $5 restocking fee per item with the UPS label.
How do I know if my YOOX order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: YOOX's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.