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Stores / Zappos

Zappos return policy

Return items in new condition within 60 days of receiving your order.

60days from delivery
Refund
Original payment method
Cost to return
Free anywhere in the US

Sale and final-sale items

  • Final sale: Items marked Final Sale

Good to know

  • Returns that don't meet the policy can get a restocking fee of up to 50%.

US vs Canada

Zappos doesn't sell online in Canada. Zappos doesn't ship outside the US (except territories and APO/FPO).

Bought something from Zappos?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Zappos?

60 days, counted from the day it's delivered.

Does Zappos charge for returns?

Free anywhere in the US

How does Zappos refund a return?

Original payment method

Can I return sale or final-sale items to Zappos?

These can't be returned: Items marked Final Sale.

How do I know if my Zappos order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Zappos's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.