Stores / Cannondale
Cannondale return policy
Bicycles and non-bicycle items may be returned within 15 days of delivery with a Return Authorization.
- Refund
- Original payment method
- Cost to return
- Non-bicycle: return shipping deducted from refund ($8.99 USD continental US, $15.00 CAD Canada); bicycles may incur a restocking fee if not returned new and complete
Sale and final-sale items
- Final sale: Items purchased from third-party retailers
- Final sale: Bicycles purchased from third-party retailers
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 15 days from delivery
- Cost to return
- Non-bicycle: return shipping deducted from refund ($8.99 USD continental US, $15.00 CAD Canada); bicycles may incur a restocking fee if not returned new and complete
Bought something from Cannondale?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Cannondale?
15 days, counted from the day it's delivered.
Does Cannondale charge for returns?
Non-bicycle: return shipping deducted from refund ($8.99 USD continental US, $15.00 CAD Canada); bicycles may incur a restocking fee if not returned new and complete
How does Cannondale refund a return?
Original payment method
Can I return sale or final-sale items to Cannondale?
These can't be returned: Items purchased from third-party retailers; Bicycles purchased from third-party retailers.
Is Cannondale's return policy different in Canada?
In Canada: 15 days to return it. Cost to return: Non-bicycle: return shipping deducted from refund ($8.99 USD continental US, $15.00 CAD Canada); bicycles may incur a restocking fee if not returned new and complete. (Not confirmed on the store's site.)
How do I know if my Cannondale order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Cannondale's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.