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Canon return policy

Canon's US online store accepts defective or unopened merchandise, provided you get an RMA within 14 calendar days of delivery; the official page I retrieved is undated, so confirm it is current.

14days from delivery
Refund
Not stated in the retrieved official text; original shipping and handling fees are not refunded unless Canon deems the item defective.
Cost to return
Original shipping and handling is not refunded unless the item is defective; who pays return postage is not stated in the retrieved text.

Sale and final-sale items

  • Final sale: WG Series inkjet business printers: all sales final except as set out in the product warranty
  • Final sale: Items listed as nonreturnable on their product page
  • Final sale: Non-defective CD-ROMs and instruction manuals
  • Final sale: Build Your Bundle custom sets: all items must be returned together

US vs Canada

Canon doesn't sell online in Canada.

Bought something from Canon?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Canon?

14 days, counted from the day it's delivered.

Does Canon charge for returns?

Original shipping and handling is not refunded unless the item is defective; who pays return postage is not stated in the retrieved text.

How does Canon refund a return?

Not stated in the retrieved official text; original shipping and handling fees are not refunded unless Canon deems the item defective.

Can I return sale or final-sale items to Canon?

These can't be returned: WG Series inkjet business printers: all sales final except as set out in the product warranty; Items listed as nonreturnable on their product page; Non-defective CD-ROMs and instruction manuals; Build Your Bundle custom sets: all items must be returned together.

How do I know if my Canon order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Canon's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.