30days from your order
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Final sale: Final sale
- Final sale: Socks
- Final sale: Headbands
- Final sale: Lingerie
US vs Canada
Checked on Carbon38's Canada site.
- Window
- 30 days from order
- Cost to return
- Flat $15 for international returns
- International returns within 30 days of purchase for a flat $15.
Bought something from Carbon38?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Carbon38?
30 days, counted from your order date.
Does Carbon38 charge for returns?
See the refund policy
How does Carbon38 refund a return?
Original payment method
Can I return sale or final-sale items to Carbon38?
These can't be returned: Final sale; Socks; Headbands; Lingerie.
Is Carbon38's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Flat $15 for international returns.
How do I know if my Carbon38 order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Carbon38's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.