Stores / Capsule

Capsule return policy

Returns within 10 days of delivery for a refund.

10days from delivery
Refund
Refund to your payment method
Cost to return
See the store's policy

Sale and final-sale items

  • Final sale: Sale items

Good to know

  • Policy read automatically from the store's own policy page

Canada vs US

Not confirmed: the store's site didn't state its terms.

Window
10 days from delivery
Cost to return
See the store's policy

Bought something from Capsule?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Capsule?

10 days, counted from the day it's delivered.

Does Capsule charge for returns?

See the store's policy

How does Capsule refund a return?

Refund to your payment method

Can I return sale or final-sale items to Capsule?

These can't be returned: Sale items.

Is Capsule's return policy different in the US?

In the US: 10 days to return it. Cost to return: See the store's policy. (Not confirmed on the store's site.)

How do I know if my Capsule order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Capsule's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.