Stores / Carter's
Carter's return policy
Most items bought on carters.com or in stores can be returned within 90 days of purchase for a full refund to the original payment method.
- Refund
- Full refund to the original form of payment
- Cost to return
- Customer pays return shipping; in-store returns are free. An older Carter's returns page says $6 is deducted when using the prepaid label.
US vs Canada
Carter's doesn't sell online in Canada.
Bought something from Carter's?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Carter's?
90 days, counted from your order date.
Does Carter's charge for returns?
Customer pays return shipping; in-store returns are free. An older Carter's returns page says $6 is deducted when using the prepaid label.
How does Carter's refund a return?
Full refund to the original form of payment
Can I return sale or final-sale items to Carter's?
Carter's's policy doesn't list any final-sale items.
How do I know if my Carter's order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Carter's's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.