Stores / Casper
Casper return policy
Pillows and bedding can be returned for a full refund within 30 days of delivery; mattresses have a 100-night trial.
- Refund
- Credited back to your account within two weeks
- Cost to return
- Free for mattresses after the 30-night adjustment period; not stated for other items
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free for mattresses after the 30-night adjustment period; not stated for other items
Bought something from Casper?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Casper?
30 days, counted from the day it's delivered.
Does Casper charge for returns?
Free for mattresses after the 30-night adjustment period; not stated for other items
How does Casper refund a return?
Credited back to your account within two weeks
Can I return sale or final-sale items to Casper?
Casper's policy doesn't list any final-sale items.
Is Casper's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free for mattresses after the 30-night adjustment period; not stated for other items. (Not confirmed on the store's site.)
How do I know if my Casper order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Casper's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.