Stores / Catbird
Catbird return policy
Domestic online orders can be returned within 20 days of delivery for a refund or store credit, less a $9 return shipping fee.
- Refund
- Refund to original payment method, or a virtual gift card usable online or in-store
- Cost to return
- $9 return shipping deducted from refund
Sale and final-sale items
- Final sale: Special orders
- Final sale: Engraved items
- Final sale: Forever jewelry
- Final sale: Earrings from piercing events
- Final sale: Home & beauty items
- Final sale: Comestibles
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 20 days from delivery
- Cost to return
- $9 return shipping deducted from refund
Bought something from Catbird?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Catbird?
20 days, counted from the day it's delivered.
Does Catbird charge for returns?
$9 return shipping deducted from refund
How does Catbird refund a return?
Refund to original payment method, or a virtual gift card usable online or in-store
Can I return sale or final-sale items to Catbird?
These can't be returned: Special orders; Engraved items; Forever jewelry; Earrings from piercing events; Home & beauty items; Comestibles.
Is Catbird's return policy different in Canada?
In Canada: 20 days to return it. Cost to return: $9 return shipping deducted from refund. (Not confirmed on the store's site.)
How do I know if my Catbird order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Catbird's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.