Stores / CB2 Canada
CB2 Canada return policy
Eligible new, unused items can be returned within 30 days of receipt with proof of purchase, and purchases from 10/15/26 to 12/25/26 get an extended return date of January 31, 2027 (furniture excluded).
- Refund
- Shipping fees are not refunded; refund method and timing are not stated on this page.
- Cost to return
- Customer pays return shipping.
Sale and final-sale items
- Final sale: Personalized items
- Final sale: Custom or made-to-order furniture
- Final sale: Items purchased as final sale
- Final sale: Store floor samples
- Final sale: Live botanicals
- Final sale: Cut yardage of fabric
Canada vs US
CB2 Canada doesn't sell online in US.
Bought something from CB2 Canada?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to CB2 Canada?
30 days, counted from the day it's delivered.
Does CB2 Canada charge for returns?
Customer pays return shipping.
How does CB2 Canada refund a return?
Shipping fees are not refunded; refund method and timing are not stated on this page.
Can I return sale or final-sale items to CB2 Canada?
These can't be returned: Personalized items; Custom or made-to-order furniture; Items purchased as final sale; Store floor samples; Live botanicals; Cut yardage of fabric.
How do I know if my CB2 Canada order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: CB2 Canada's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.