Stores / CB2
CB2 return policy
CB2 accepts returns and exchanges of eligible items within 30 days of receipt with proof of purchase, though its gift-services page cites a 90-day window for most non-furniture items.
- Refund
- Credit or refund with proof of purchase; shipping fees are not refunded.
- Cost to return
- Customer pays return shipping.
Sale and final-sale items
- Final sale: Personalized items
- Final sale: Custom or made-to-order furniture
- Final sale: NFL items
- Final sale: Items purchased as final sale
- Final sale: Store floor samples
- Final sale: Live botanicals
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Customer pays return shipping.
Bought something from CB2?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to CB2?
30 days, counted from the day it's delivered.
Does CB2 charge for returns?
Customer pays return shipping.
How does CB2 refund a return?
Credit or refund with proof of purchase; shipping fees are not refunded.
Can I return sale or final-sale items to CB2?
These can't be returned: Personalized items; Custom or made-to-order furniture; NFL items; Items purchased as final sale; Store floor samples; Live botanicals.
Is CB2's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Customer pays return shipping. (Not confirmed on the store's site.)
How do I know if my CB2 order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: CB2's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.