Stores / CASETiFY
CASETiFY return policy
Online orders can be returned or exchanged within 10 days of delivery, but you must contact CASETiFY before sending anything back.
- Refund
- Refunded to the original payment method; Klarna orders are refund-only, and COD and some other methods get exchange or store credit only.
- Cost to return
- Customer pays all return shipping and return fees; original shipping is non-refundable.
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 10 days from delivery
- Cost to return
- Customer pays all return shipping and return fees; original shipping is non-refundable.
Bought something from CASETiFY?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to CASETiFY?
10 days, counted from the day it's delivered.
Does CASETiFY charge for returns?
Customer pays all return shipping and return fees; original shipping is non-refundable.
How does CASETiFY refund a return?
Refunded to the original payment method; Klarna orders are refund-only, and COD and some other methods get exchange or store credit only.
Can I return sale or final-sale items to CASETiFY?
CASETiFY's policy doesn't list any final-sale items.
Is CASETiFY's return policy different in Canada?
In Canada: 10 days to return it. Cost to return: Customer pays all return shipping and return fees; original shipping is non-refundable. (Not confirmed on the store's site.)
How do I know if my CASETiFY order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: CASETiFY's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.