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Drunk Elephant return policy

Items bought directly on drunkelephant.com can be returned for a refund within 30 days of purchase, but sets must come back complete.

30days from your order
Refund
Refund issued for returns within the 30-day window; exchanges are not offered.
Cost to return
Not stated on the official US page; the Colorado delivery fee is nonrefundable.

Sale and final-sale items

  • Final sale: Partial sets or kits are not refunded
  • Final sale: Empty containers are not accepted for return
  • Final sale: Items bought from authorized retailers can't be returned to drunkelephant.com
  • Final sale: Exchanges are not offered
  • Final sale: Items not purchased on drunkelephant.com are not accepted for return

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from order
Cost to return
Not stated on the official US page; the Colorado delivery fee is nonrefundable.

Bought something from Drunk Elephant?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Drunk Elephant?

30 days, counted from your order date.

Does Drunk Elephant charge for returns?

Not stated on the official US page; the Colorado delivery fee is nonrefundable.

How does Drunk Elephant refund a return?

Refund issued for returns within the 30-day window; exchanges are not offered.

Can I return sale or final-sale items to Drunk Elephant?

These can't be returned: Partial sets or kits are not refunded; Empty containers are not accepted for return; Items bought from authorized retailers can't be returned to drunkelephant.com; Exchanges are not offered; Items not purchased on drunkelephant.com are not accepted for return.

Is Drunk Elephant's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Not stated on the official US page; the Colorado delivery fee is nonrefundable. (Not confirmed on the store's site.)

How do I know if my Drunk Elephant order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Drunk Elephant's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.