Stores / DUER
DUER return policy
Regular-priced items: return or exchange within 30 days of purchase, unworn with tags.
30days from your order
- Refund
- Original payment method
- Cost to return
- See store
Sale and final-sale items
- Final sale: International orders shipped outside the US
Canada vs US
Checked on DUER's US site.
- Window
- 30 days from order
- Cost to return
- See store
- Orders shipping outside the US and Canada are final sale.
Bought something from DUER?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to DUER?
30 days, counted from your order date.
Does DUER charge for returns?
See store
How does DUER refund a return?
Original payment method
Can I return sale or final-sale items to DUER?
These can't be returned: International orders shipped outside the US.
Is DUER's return policy different in the US?
In the US: 30 days to return it. Cost to return: See store.
How do I know if my DUER order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: DUER's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.