Stores / Kendra Scott
Kendra Scott return policy
Unworn, unused online purchases can be returned by mail within 30 days of receiving the product for a full refund to the original payment method.
- Refund
- Full refund to original payment method
- Cost to return
- Free prepaid return shipping label for eligible items
Sale and final-sale items
- Final sale: Engraved pieces
- Final sale: Birthday Discount purchases
- Final sale: Gift cards
- Final sale: Kendra Scott Branded merchandise
- Final sale: Custom pieces created at the Color Bar
- Final sale: Permanently discounted or marked down merchandise
US vs Canada
Kendra Scott doesn't sell online in Canada.
Bought something from Kendra Scott?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Kendra Scott?
30 days, counted from the day it's delivered.
Does Kendra Scott charge for returns?
Free prepaid return shipping label for eligible items
How does Kendra Scott refund a return?
Full refund to original payment method
Can I return sale or final-sale items to Kendra Scott?
These can't be returned: Engraved pieces; Birthday Discount purchases; Gift cards; Kendra Scott Branded merchandise; Custom pieces created at the Color Bar; Permanently discounted or marked down merchandise.
How do I know if my Kendra Scott order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Kendra Scott's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.