Stores / Keurig

Keurig return policy

Brewers and accessories bought on Keurig.com can be returned within 30 days of purchase after contacting customer service, with the customer paying return shipping.

30days from your order
Refund
Credit to the original form of payment, processed within 10 business days after the returned item is received.
Cost to return
Customer pays return shipping and any related charges.

Sale and final-sale items

  • Final sale: Individual pods
  • Final sale: Opened products
  • Final sale: Gift returns receive no refund check

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from order
Cost to return
Customer pays return shipping and any related charges.

Bought something from Keurig?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to Keurig?

30 days, counted from your order date.

Does Keurig charge for returns?

Customer pays return shipping and any related charges.

How does Keurig refund a return?

Credit to the original form of payment, processed within 10 business days after the returned item is received.

Can I return sale or final-sale items to Keurig?

These can't be returned: Individual pods; Opened products; Gift returns receive no refund check.

Is Keurig's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: Customer pays return shipping and any related charges. (Not confirmed on the store's site.)

How do I know if my Keurig order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Keurig's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.