Stores / Khaite
Khaite return policy
14 days from delivery. Unused, unworn, tags and accessories included.
- Refund
- Original payment method or merchandise credit
- Cost to return
- Free prepaid UPS label (US)
Sale and final-sale items
- Final sale: Made-to-order, personalized and altered items
- Final sale: Vintage jewelry
Good to know
- Shoes must come back in the original box inside a shipping box
US vs Canada
Checked on Khaite's Canada site.
- Window
- 14 days from delivery
- Cost to return
- US$35 deducted (international orders don't get free returns)
- Duties and taxes for Canada are covered at checkout.
Bought something from Khaite?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Khaite?
14 days, counted from the day it's delivered.
Does Khaite charge for returns?
Free prepaid UPS label (US)
How does Khaite refund a return?
Original payment method or merchandise credit
Can I return sale or final-sale items to Khaite?
These can't be returned: Made-to-order, personalized and altered items; Vintage jewelry.
Is Khaite's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: US$35 deducted (international orders don't get free returns).
How do I know if my Khaite order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Khaite's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.