Stores / Kent
Kent return policy
Kent accepts exchanges or refunds within 90 days of purchase, by mail or at any Kent location, under its Money Back Guarantee.
- Refund
- Refund to the original method of payment once Kent receives the returned item; in-store returns need the original packaging and receipt.
- Cost to return
- Not stated on kent.ca
Sale and final-sale items
- Final sale: Home plans
Canada vs US
Kent doesn't sell online in US.
Bought something from Kent?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Kent?
90 days, counted from your order date.
Does Kent charge for returns?
Not stated on kent.ca
How does Kent refund a return?
Refund to the original method of payment once Kent receives the returned item; in-store returns need the original packaging and receipt.
Can I return sale or final-sale items to Kent?
These can't be returned: Home plans.
How do I know if my Kent order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Kent's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.