Stores / Loloi Rugs
Loloi Rugs return policy
30 days for non-defective rugs, 7 days for defective rugs, 4 days for shortage or missing-rug claims.
- Refund
- Not stated
- Cost to return
- 20% restocking fee on returns of non-defective products
Sale and final-sale items
- Final sale: pillows
- Final sale: throws
- Final sale: poufs
- Final sale: wall art
- Final sale: 18" x 18" rug samples
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- 20% restocking fee on returns of non-defective products
Bought something from Loloi Rugs?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Loloi Rugs?
30 days, counted from your order date.
Does Loloi Rugs charge for returns?
20% restocking fee on returns of non-defective products
How does Loloi Rugs refund a return?
Not stated
Can I return sale or final-sale items to Loloi Rugs?
These can't be returned: pillows; throws; poufs; wall art; 18" x 18" rug samples.
Is Loloi Rugs's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: 20% restocking fee on returns of non-defective products. (Not confirmed on the store's site.)
How do I know if my Loloi Rugs order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Loloi Rugs's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.