Stores / London Drugs
London Drugs return policy
Most items can be returned within 15 days for a full refund or exchange, in original packaged condition with proof of purchase, with a 30-day window for LDExtras members.
- Refund
- Original payment method
- Cost to return
- No fee stated; online orders can be returned to any London Drugs location
Sale and final-sale items
- Final sale: Electronic software downloads
- Final sale: Cannabis accessories (vaporizers)
- Final sale: Headphones unless in original unopened packaging
- Final sale: Clearance items
- Final sale: Personalized products
- Final sale: Perishable goods
Canada vs US
London Drugs doesn't sell online in US.
Bought something from London Drugs?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to London Drugs?
15 days, counted from your order date.
Does London Drugs charge for returns?
No fee stated; online orders can be returned to any London Drugs location
How does London Drugs refund a return?
Original payment method
Can I return sale or final-sale items to London Drugs?
These can't be returned: Electronic software downloads; Cannabis accessories (vaporizers); Headphones unless in original unopened packaging; Clearance items; Personalized products; Perishable goods.
How do I know if my London Drugs order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: London Drugs's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.