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Stores / Long & McQuade

Long & McQuade return policy

Products can be exchanged or returned for a full refund within 30 days of purchase or shipping if they are in original condition with all accessories and packaging, and restocking fees apply after that window.

30days from your order
Refund
Full refund within 30 days; returns after 60 days are refunded as a Long & McQuade gift card.
Cost to return
Not stated on the policy page; any free-shipping allowance is deducted from the refund unless shipping insurance was bought (shipping insurance is non-refundable).

Sale and final-sale items

  • Final sale: Special orders (restocking charge applies)
  • Final sale: Financed products (restocking charge applies)
  • Final sale: Computer software
  • Final sale: Print music
  • Final sale: Harmonicas
  • Final sale: Earplugs/in-ear monitors

Canada vs US

Long & McQuade doesn't sell online in US.

Bought something from Long & McQuade?

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Common questions

How long do I have to return something to Long & McQuade?

30 days, counted from your order date.

Does Long & McQuade charge for returns?

Not stated on the policy page; any free-shipping allowance is deducted from the refund unless shipping insurance was bought (shipping insurance is non-refundable).

How does Long & McQuade refund a return?

Full refund within 30 days; returns after 60 days are refunded as a Long & McQuade gift card.

Can I return sale or final-sale items to Long & McQuade?

These can't be returned: Special orders (restocking charge applies); Financed products (restocking charge applies); Computer software; Print music; Harmonicas; Earplugs/in-ear monitors.

How do I know if my Long & McQuade order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Long & McQuade's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.