Stores / LuisaViaRoma
LuisaViaRoma return policy
28 days from delivery, free with their courier. Keep the security tag on.
- Refund
- Original payment method
- Cost to return
- Free with their courier
Good to know
- A return that breaks the rules loses 10% of the refund
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 28 days from delivery
- Cost to return
- Free with their courier
Bought something from LuisaViaRoma?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to LuisaViaRoma?
28 days, counted from the day it's delivered.
Does LuisaViaRoma charge for returns?
Free with their courier
How does LuisaViaRoma refund a return?
Original payment method
Can I return sale or final-sale items to LuisaViaRoma?
LuisaViaRoma's policy doesn't list any final-sale items.
Is LuisaViaRoma's return policy different in Canada?
In Canada: 28 days to return it. Cost to return: Free with their courier. (Not confirmed on the store's site.)
How do I know if my LuisaViaRoma order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: LuisaViaRoma's returns page · checked 2026-11-03. Policies change; confirm on the store's site before you ship a return.