Stores / Natori
Natori return policy
All items, including sale, can be returned unworn with tags within 30 days of the order date.
- Refund
- Original payment method or gift card
- Cost to return
- $5 on US orders under $300; free over $300
- Holiday
- Orders 2026-11-01 to 2026-12-24 can be returned until 2027-01-15
Good to know
- Legwear must be unopened. No direct exchanges.
US vs Canada
Checked on Natori's Canada site.
- Window
- 30 days from order
- Cost to return
- International return fees vary and are shown when you start the return
Bought something from Natori?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Natori?
30 days, counted from your order date. Holiday orders (2026-11-01 to 2026-12-24) can be returned until 2027-01-15.
Does Natori charge for returns?
$5 on US orders under $300; free over $300
How does Natori refund a return?
Original payment method or gift card
Can I return sale or final-sale items to Natori?
Natori's policy doesn't list any final-sale items.
Is Natori's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: International return fees vary and are shown when you start the return.
How do I know if my Natori order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Natori's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.