Stores / Nature Hills Nursery
Nature Hills Nursery return policy
Live plants cannot be returned and are covered by a 45-day guarantee instead; unused hard goods can be returned within 30 days, though the page doesn't say when that window starts.
- Refund
- Full refund of the amount paid, minus return shipping costs (hard goods only).
- Cost to return
- Customer pays return shipping; contact customer service before returning.
Sale and final-sale items
- Final sale: Live plants
- Final sale: Trees
- Final sale: Shrubs
- Final sale: Plant exchanges
- Final sale: Refusals of plant deliveries
US vs Canada
Nature Hills Nursery doesn't sell online in Canada.
Bought something from Nature Hills Nursery?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Nature Hills Nursery?
30 days, counted from your order date.
Does Nature Hills Nursery charge for returns?
Customer pays return shipping; contact customer service before returning.
How does Nature Hills Nursery refund a return?
Full refund of the amount paid, minus return shipping costs (hard goods only).
Can I return sale or final-sale items to Nature Hills Nursery?
These can't be returned: Live plants; Trees; Shrubs; Plant exchanges; Refusals of plant deliveries.
How do I know if my Nature Hills Nursery order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Nature Hills Nursery's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.