Stores / Otra Eyewear
Otra Eyewear return policy
Returns within 14 days of receiving for store credit only; no refunds.
- Refund
- Store credit only
- Cost to return
- Customer pays return postage
Sale and final-sale items
- Final sale: Items marked FINAL SALE
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from delivery
- Cost to return
- Customer pays return postage
Bought something from Otra Eyewear?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Otra Eyewear?
14 days, counted from the day it's delivered.
Does Otra Eyewear charge for returns?
Customer pays return postage
How does Otra Eyewear refund a return?
Store credit only
Can I return sale or final-sale items to Otra Eyewear?
These can't be returned: Items marked FINAL SALE.
Is Otra Eyewear's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Customer pays return postage. (Not confirmed on the store's site.)
How do I know if my Otra Eyewear order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Otra Eyewear's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.