Stores / Primary.com
Primary.com return policy
Returns accepted within 90 days; $5 fee per U.S. order, $15 CAD fee for international orders.
- Refund
- Original form of payment
- Cost to return
- $5 fee per order (U.S.); $15 CAD fee (international)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 90 days from order
- Cost to return
- $5 fee per order (U.S.); $15 CAD fee (international)
Bought something from Primary.com?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Primary.com?
90 days, counted from your order date.
Does Primary.com charge for returns?
$5 fee per order (U.S.); $15 CAD fee (international)
How does Primary.com refund a return?
Original form of payment
Can I return sale or final-sale items to Primary.com?
Primary.com's policy doesn't list any final-sale items.
Is Primary.com's return policy different in Canada?
In Canada: 90 days to return it. Cost to return: $5 fee per order (U.S.); $15 CAD fee (international). (Not confirmed on the store's site.)
How do I know if my Primary.com order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Primary.com's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.