Stores / Prada
Prada return policy
Free returns within 30 days of delivery, tags and packaging included.
- Refund
- Original payment method
- Cost to return
- Free (prepaid UPS label)
Sale and final-sale items
- Final sale: Personalized products
- Final sale: Perfume and beauty once the seal is opened
Good to know
- No online exchanges: return and reorder
- Online orders can also go back to a Prada store
US vs Canada
Checked on Prada's Canada site.
- Window
- 30 days from delivery
- Cost to return
- Free (prepaid UPS label)
Bought something from Prada?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Prada?
30 days, counted from the day it's delivered.
Does Prada charge for returns?
Free (prepaid UPS label)
How does Prada refund a return?
Original payment method
Can I return sale or final-sale items to Prada?
These can't be returned: Personalized products; Perfume and beauty once the seal is opened.
Is Prada's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free (prepaid UPS label).
How do I know if my Prada order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Prada's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.