Stores / RONA
RONA return policy
Most unused items in original condition can be returned to any RONA store within 90 days with the original receipt, with exceptions such as major appliances, which have a 30-day window.
- Refund
- Refund to the original payment method, or exchange; RONA's returns page also mentions gift card or store credit options.
- Cost to return
- Not stated on RONA's official returns page.
Sale and final-sale items
- Final sale: Gift cards and gift card orders (no returns or cancellations)
Canada vs US
RONA doesn't sell online in US.
Bought something from RONA?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to RONA?
90 days, counted from your order date.
Does RONA charge for returns?
Not stated on RONA's official returns page.
How does RONA refund a return?
Refund to the original payment method, or exchange; RONA's returns page also mentions gift card or store credit options.
Can I return sale or final-sale items to RONA?
These can't be returned: Gift cards and gift card orders (no returns or cancellations).
How do I know if my RONA order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: RONA's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.