Stores / Roots & Harvest
Roots & Harvest return policy
Unsatisfactory items may be returned within 30 days of purchase for a refund or replacement, except food items.
- Refund
- Refund of purchase price or replacement item
- Cost to return
- Customer pays shipping; shipping is not refundable
Sale and final-sale items
- Final sale: food items
- Final sale: cultures
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from order
- Cost to return
- Customer pays shipping; shipping is not refundable
Bought something from Roots & Harvest?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Roots & Harvest?
30 days, counted from your order date.
Does Roots & Harvest charge for returns?
Customer pays shipping; shipping is not refundable
How does Roots & Harvest refund a return?
Refund of purchase price or replacement item
Can I return sale or final-sale items to Roots & Harvest?
These can't be returned: food items; cultures.
Is Roots & Harvest's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Customer pays shipping; shipping is not refundable. (Not confirmed on the store's site.)
How do I know if my Roots & Harvest order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Roots & Harvest's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.