Stores / SET Active

SET Active return policy

Refund within 14 days of delivery; exchange or store credit within 30 days.

14days from delivery
Refund
Original payment method (first 14 days)
Cost to return
See store
After that
exchange or store credit until day 30

Sale and final-sale items

  • All SET Active sale items are final sale.
  • Final sale: All sale items

Good to know

  • Ship it back within 7 days of starting the return

US vs Canada

Checked on SET Active's Canada site.

Window
21 days from delivery
Cost to return
No prepaid label: ship it yourself with tracking

Bought something from SET Active?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to SET Active?

14 days, counted from the day it's delivered. After that, exchange or store credit until day 30.

Does SET Active charge for returns?

See store

How does SET Active refund a return?

Original payment method (first 14 days)

Can I return sale or final-sale items to SET Active?

All SET Active sale items are final sale. These can't be returned: All sale items.

Is SET Active's return policy different in Canada?

In Canada: 21 days to return it. Cost to return: No prepaid label: ship it yourself with tracking.

How do I know if my SET Active order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: SET Active's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.