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Teva.com return policy

Teva.com accepts returns and exchanges within 30 days of receipt for items bought from Teva.com or an authorized Teva retailer, provided items meet the policy's condition and receipt requirements.

30days from delivery
Refund
Teva.com orders are refunded to the original payment form; authorized-retailer purchases get Teva.com site credit instead, and no refunds are given for items not bought from Teva.com.
Cost to return
Authorized-retailer returns require the customer to pay return shipping, which is non-refundable; the policy doesn't state return shipping costs for direct Teva.com orders.

Sale and final-sale items

  • Final sale: Monogrammed products
  • Final sale: Personalized products
  • Final sale: Gift cards
  • Final sale: Red-lined items (red line through the tag)

US vs Canada

Teva.com doesn't sell online in Canada.

Bought something from Teva.com?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to Teva.com?

30 days, counted from the day it's delivered.

Does Teva.com charge for returns?

Authorized-retailer returns require the customer to pay return shipping, which is non-refundable; the policy doesn't state return shipping costs for direct Teva.com orders.

How does Teva.com refund a return?

Teva.com orders are refunded to the original payment form; authorized-retailer purchases get Teva.com site credit instead, and no refunds are given for items not bought from Teva.com.

Can I return sale or final-sale items to Teva.com?

These can't be returned: Monogrammed products; Personalized products; Gift cards; Red-lined items (red line through the tag).

How do I know if my Teva.com order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: Teva.com's returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.