30days from delivery
- Refund
- Original payment method
- Cost to return
- Free
Sale and final-sale items
- Final sale: Sale items
- Final sale: Gift cards
Good to know
- Policy read automatically from the store's own policy page
Canada vs US
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free
Bought something from The Body Shop?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to The Body Shop?
30 days, counted from the day it's delivered.
Does The Body Shop charge for returns?
Free
How does The Body Shop refund a return?
Original payment method
Can I return sale or final-sale items to The Body Shop?
These can't be returned: Sale items; Gift cards.
Is The Body Shop's return policy different in the US?
In the US: 30 days to return it. Cost to return: Free. (Not confirmed on the store's site.)
How do I know if my The Body Shop order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: The Body Shop's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.