Stores / TGW

TGW return policy

Returns must be started within 30 days of shipment, with a $7.50 return shipping fee within the contiguous US.

30days from shipping
Refund
Merchandise total refunded promptly after the return; original shipping charges are non-refundable.
Cost to return
$7.50 fee within the contiguous US; customers pay for return shipping losses or damage.

Sale and final-sale items

  • Final sale: Perishable items (unless damaged or defective on delivery)
  • Final sale: Items with customization or personalization (unless damaged, defective, or incorrect due to TGW error)
  • Final sale: Gift cards and e-gift cards
  • Final sale: Special order and custom orders
  • Final sale: Items damaged by wear, accident, misuse, or natural breakdown
  • Final sale: Items not purchased from TGW

US vs Canada

Not confirmed: the store's site didn't state its terms.

Window
30 days from shipping
Cost to return
$7.50 fee within the contiguous US; customers pay for return shipping losses or damage.

Bought something from TGW?

Paste the product link to see the answer for that exact item and color, with your date.

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Common questions

How long do I have to return something to TGW?

30 days, counted from the day it ships.

Does TGW charge for returns?

$7.50 fee within the contiguous US; customers pay for return shipping losses or damage.

How does TGW refund a return?

Merchandise total refunded promptly after the return; original shipping charges are non-refundable.

Can I return sale or final-sale items to TGW?

These can't be returned: Perishable items (unless damaged or defective on delivery); Items with customization or personalization (unless damaged, defective, or incorrect due to TGW error); Gift cards and e-gift cards; Special order and custom orders; Items damaged by wear, accident, misuse, or natural breakdown; Items not purchased from TGW.

Is TGW's return policy different in Canada?

In Canada: 30 days to return it. Cost to return: $7.50 fee within the contiguous US; customers pay for return shipping losses or damage. (Not confirmed on the store's site.)

How do I know if my TGW order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: TGW's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.