Stores / The Row

The Row return policy

Fill out the return form within 14 days of delivery.

14days from delivery
Refund
Original payment method
Cost to return
Free (US, Canada and listed countries)

Sale and final-sale items

  • Final sale: Items marked non-returnable or final sale

Good to know

  • No exchanges

US vs Canada

Checked on The Row's Canada site.

Window
14 days from delivery
Cost to return
Free (The Row pays return shipping from Canada)

Bought something from The Row?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to The Row?

14 days, counted from the day it's delivered.

Does The Row charge for returns?

Free (US, Canada and listed countries)

How does The Row refund a return?

Original payment method

Can I return sale or final-sale items to The Row?

These can't be returned: Items marked non-returnable or final sale.

Is The Row's return policy different in Canada?

In Canada: 14 days to return it. Cost to return: Free (The Row pays return shipping from Canada).

How do I know if my The Row order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: The Row's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.