Stores / Timberland
Timberland return policy
Online orders can be returned within 30 days of shipment for size, fit, or style reasons, if unworn, unwashed, unaltered, and undamaged.
- Refund
- Refunded to the original payment method, typically 6-10 days after the return reaches the facility.
- Cost to return
- Free with the prepaid return label for timberland.com orders; customers pay duties, taxes, and shipping on returns sent from outside the U.S.
Sale and final-sale items
- Final sale: Gift cards and eGift cards
- Final sale: Items ending in $0.98
- Final sale: Items tagged Final Sale or listed as final sale on the returns page
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free with the prepaid return label for timberland.com orders; customers pay duties, taxes, and shipping on returns sent from outside the U.S.
Bought something from Timberland?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Timberland?
30 days, counted from the day it's delivered.
Does Timberland charge for returns?
Free with the prepaid return label for timberland.com orders; customers pay duties, taxes, and shipping on returns sent from outside the U.S.
How does Timberland refund a return?
Refunded to the original payment method, typically 6-10 days after the return reaches the facility.
Can I return sale or final-sale items to Timberland?
These can't be returned: Gift cards and eGift cards; Items ending in $0.98; Items tagged Final Sale or listed as final sale on the returns page.
Is Timberland's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free with the prepaid return label for timberland.com orders; customers pay duties, taxes, and shipping on returns sent from outside the U.S. (Not confirmed on the store's site.)
How do I know if my Timberland order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Timberland's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.