Stores / Desenio
Desenio return policy
Desenio's US FAQ lets shoppers cancel and return within 90 days of delivery, with a fee deducted from the refund.
- Refund
- Issued to the original card within about 14 days of receiving the return; PayPal refunds are handled through PayPal.
- Cost to return
- Standard $24.99 fee deducted from the refund; $39.99 for some large frames or canvases, and $210 for the largest sizes.
Sale and final-sale items
- Final sale: Personalized posters printed on demand
- Final sale: Framing service (non-refundable)
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 90 days from delivery
- Cost to return
- Standard $24.99 fee deducted from the refund; $39.99 for some large frames or canvases, and $210 for the largest sizes.
Bought something from Desenio?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Desenio?
90 days, counted from the day it's delivered.
Does Desenio charge for returns?
Standard $24.99 fee deducted from the refund; $39.99 for some large frames or canvases, and $210 for the largest sizes.
How does Desenio refund a return?
Issued to the original card within about 14 days of receiving the return; PayPal refunds are handled through PayPal.
Can I return sale or final-sale items to Desenio?
These can't be returned: Personalized posters printed on demand; Framing service (non-refundable).
Is Desenio's return policy different in Canada?
In Canada: 90 days to return it. Cost to return: Standard $24.99 fee deducted from the refund; $39.99 for some large frames or canvases, and $210 for the largest sizes. (Not confirmed on the store's site.)
How do I know if my Desenio order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Desenio's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.