Stores / Design Within Reach
Design Within Reach return policy
Returns are accepted within 30 days for eligible items in original condition, with a 10% restocking charge on most items.
- Refund
- Refunded in the original payment form with a receipt; gift receipts get merchandise credit; tax refunded per law.
- Cost to return
- 10% restocking charge on most items; $99 return shipping on select performance seating; shipping and delivery charges non-refundable.
Sale and final-sale items
- Final sale: Gift cards
- Final sale: Floor samples and items purchased from DWR Outlets
- Final sale: Custom and special-order items
- Final sale: Items marked final sale or non-refundable
- Final sale: Items installed
- Final sale: Preconfigured office bundles (no partial returns)
US vs Canada
Design Within Reach doesn't sell online in Canada.
Bought something from Design Within Reach?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Design Within Reach?
30 days, counted from the day it's delivered.
Does Design Within Reach charge for returns?
10% restocking charge on most items; $99 return shipping on select performance seating; shipping and delivery charges non-refundable.
How does Design Within Reach refund a return?
Refunded in the original payment form with a receipt; gift receipts get merchandise credit; tax refunded per law.
Can I return sale or final-sale items to Design Within Reach?
These can't be returned: Gift cards; Floor samples and items purchased from DWR Outlets; Custom and special-order items; Items marked final sale or non-refundable; Items installed; Preconfigured office bundles (no partial returns).
How do I know if my Design Within Reach order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Design Within Reach's returns page · checked 2026-10-28. Policies change; confirm on the store's site before you ship a return.