Stores / Heritage Mercantile Co.
Heritage Mercantile Co. return policy
Returns accepted within 14 days of purchase for store credit or exchange.
- Refund
- Store credit, exchange, or original payment method
- Cost to return
- Customer pays return shipping, deducted from refund
Sale and final-sale items
- Final sale: Apothecary items
- Final sale: items marked final sale
- Final sale: gift cards
- Final sale: some health and personal care items
- Final sale: sale items
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 14 days from order
- Cost to return
- Customer pays return shipping, deducted from refund
Bought something from Heritage Mercantile Co.?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Heritage Mercantile Co.?
14 days, counted from your order date.
Does Heritage Mercantile Co. charge for returns?
Customer pays return shipping, deducted from refund
How does Heritage Mercantile Co. refund a return?
Store credit, exchange, or original payment method
Can I return sale or final-sale items to Heritage Mercantile Co.?
These can't be returned: Apothecary items; items marked final sale; gift cards; some health and personal care items; sale items.
Is Heritage Mercantile Co.'s return policy different in Canada?
In Canada: 14 days to return it. Cost to return: Customer pays return shipping, deducted from refund. (Not confirmed on the store's site.)
How do I know if my Heritage Mercantile Co. order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Heritage Mercantile Co.'s returns page · checked 2026-10-27. Policies change; confirm on the store's site before you ship a return.