Stores / Herman Miller
Herman Miller return policy
Items can be returned within 30 days of delivery, subject to a 10% restocking fee and original-condition requirements.
- Refund
- Full refund to the original payment method when the receipt is kept; gift-receipt returns get merchandise credit; shipping and delivery charges are non-refundable.
- Cost to return
- 10% restocking fee on most items; $99 return shipping fee for Herman Miller branded performance seating (a 10% fee applies instead if the packaging is gone).
Sale and final-sale items
- Final sale: Gift cards
- Final sale: Floor samples
US vs Canada
Herman Miller doesn't sell online in Canada.
Bought something from Herman Miller?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Herman Miller?
30 days, counted from the day it's delivered.
Does Herman Miller charge for returns?
10% restocking fee on most items; $99 return shipping fee for Herman Miller branded performance seating (a 10% fee applies instead if the packaging is gone).
How does Herman Miller refund a return?
Full refund to the original payment method when the receipt is kept; gift-receipt returns get merchandise credit; shipping and delivery charges are non-refundable.
Can I return sale or final-sale items to Herman Miller?
These can't be returned: Gift cards; Floor samples.
How do I know if my Herman Miller order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Herman Miller's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.