Stores / New York & Company
New York & Company return policy
Returns accepted for store credit or exchanges within 30 days of delivery.
- Refund
- Store credit or exchange
- Cost to return
- $7.99 return shipping fee deducted from store credit or charged to original payment method
Sale and final-sale items
- Final sale: Final sale items
- Final sale: Personalized items
- Final sale: Select promotional styles
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- $7.99 return shipping fee deducted from store credit or charged to original payment method
Bought something from New York & Company?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to New York & Company?
30 days, counted from the day it's delivered.
Does New York & Company charge for returns?
$7.99 return shipping fee deducted from store credit or charged to original payment method
How does New York & Company refund a return?
Store credit or exchange
Can I return sale or final-sale items to New York & Company?
These can't be returned: Final sale items; Personalized items; Select promotional styles.
Is New York & Company's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: $7.99 return shipping fee deducted from store credit or charged to original payment method. (Not confirmed on the store's site.)
How do I know if my New York & Company order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: New York & Company's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.