Stores / Newegg
Newegg return policy
Newegg's official return policy offers 30-day refund or replacement returns on most items, with an RMA required and approved by Newegg; some items have shorter windows and marketplace sellers set their own terms.
- Refund
- Refunds go to the original payment method after the order is canceled or the return is processed; the timing depends on the bank and payment method.
- Cost to return
- Free return shipping labels for items 50 lbs or less; heavier items are handled differently. Third-party sites cite a 15% restocking fee on some opened items, which I could not confirm on Newegg's official pages.
Sale and final-sale items
- Final sale: Opened software, video games, and movies (third-party guide, not confirmed on Newegg's official page)
- Final sale: Gift cards (third-party guide)
- Final sale: Digital downloads (third-party guide)
- Final sale: Opened consumables such as ink and personal care items (third-party guide)
- Final sale: Items past the 30-day window (third-party guide)
- Final sale: Marketplace seller items follow each seller's own return policy
US vs Canada
Not confirmed: the store's site didn't state its terms.
- Window
- 30 days from delivery
- Cost to return
- Free return shipping labels for items 50 lbs or less; heavier items are handled differently. Third-party sites cite a 15% restocking fee on some opened items, which I could not confirm on Newegg's official pages.
Bought something from Newegg?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Newegg?
30 days, counted from the day it's delivered.
Does Newegg charge for returns?
Free return shipping labels for items 50 lbs or less; heavier items are handled differently. Third-party sites cite a 15% restocking fee on some opened items, which I could not confirm on Newegg's official pages.
How does Newegg refund a return?
Refunds go to the original payment method after the order is canceled or the return is processed; the timing depends on the bank and payment method.
Can I return sale or final-sale items to Newegg?
These can't be returned: Opened software, video games, and movies (third-party guide, not confirmed on Newegg's official page); Gift cards (third-party guide); Digital downloads (third-party guide); Opened consumables such as ink and personal care items (third-party guide); Items past the 30-day window (third-party guide); Marketplace seller items follow each seller's own return policy.
Is Newegg's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: Free return shipping labels for items 50 lbs or less; heavier items are handled differently. Third-party sites cite a 15% restocking fee on some opened items, which I could not confirm on Newegg's official pages. (Not confirmed on the store's site.)
How do I know if my Newegg order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Newegg's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.